Common queries answered
Frequently asked Questions
Order processing typically takes 1–3 business days after payment confirmation. Once shipped, delivery time depends on your location and the shipping method selected at checkout. Most orders arrive within 3–7 business days, excluding weekends and public holidays. You’ll receive a tracking number as soon as your order ships so you can follow its progress.
We accept returns or exchanges within 03 days of delivery, provided the item is unused, unopened, and in its original packaging. If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue. Return shipping costs may apply unless the error is on our side.
If your order has not yet been shipped, you can request an address change by contacting our support team as soon as possible. Once an order has been dispatched, we are unable to modify the shipping address. Please double-check your details at checkout to avoid delays or delivery issues.
You can track the status of your order by checking your confirmation or shipping email for a tracking number, using it on the carrier’s website, or logging into your account on the store’s website. If you have any issues, contact customer support with your order number.
You can receive customer support by contacting the company through their official email, phone number, live chat on their website, or support form. Provide your order details for faster assistance.
If you entered an incorrect shipping address, contact customer support immediately with your order details. They can help update the address before your order ships.
Shipping availability depends on your location. Please check our shipping policy or contact customer support to confirm if we deliver to your country.
Depending on your order and item availability, your items may arrive in one or multiple packages. Check your shipping confirmation for details.
